📚 Policies, Procedures & Parent Handbook

Looking for the latest info? You’re in the right place!

Below, you’ll find the most up-to-date versions of our policies, procedures, and the Ryde East OOSH Parent Handbook — all ready for you to read, download, or revisit anytime.

We keep this section refreshed so families always have access to the most current information.

Enrolments and Bookings

📝 Join Ryde East OOSH – Step by Step

Getting your child started at Ryde East OOSH is easy and fun! Follow these simple steps to enrol, book sessions, and submit important forms so your child is ready to enjoy all the adventures we

have to offer.

Step 1: Create Your My Family Lounge (MFL) Account

Sign up for your family account on My Family Lounge.

• Manage enrolments, bookings, and Vacation Care sessions.

• Watch the how-to videos to become a booking pro.

• Need quick fixes? Check the help guide.

Step 2: Complete Your Child’s Enrolment

Fill in your child’s details online via MFL:

• Emergency contacts

• Allergies or medical information

• CRN numbers for CCS/ACCS

Submit the form to secure your child’s spot.

Step 3: Book Your Sessions

• Permanent Bookings: Book at the start of each term.

• Casual Bookings:

o Monday: by Friday 9:00 am the week before

o Tuesday–Friday: by 12:00 pm the day before

All bookings are managed through MFL.

Step 4: Submit Risk Minimisation & Communication Plans (RMCP)

If your child has asthma, anaphylaxis, or allergies, complete the RMCP forms before their first

day:

• RMCP – Allergies

• RMCP – Anaphylaxis

• RMCP – Asthma

These forms help us keep your child safe and supported.

Step 5: Submit Action Plans

Provide current Action Plans for any medical conditions, along with any required medication:

• Asthma Action Plan

• Anaphylaxis Action Plan

• Allergies Action Plan

We cannot safely care for children without completed Action Plans and medication.

Step 6: Confirm & Start Care

Once everything is submitted:

• You’ll get confirmation via MFL.

• Your child is ready for fun, learning, and play at Ryde East OOSH!

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